How it works, in plain English.
No wearable, no camera, no complicated app for your parent to learn. Just a quiet sensor in the room and a message to you if something's wrong. Here's exactly what that means.
The sensor
We fit a small sensor high on the wall, about the size of a smoke alarm. It uses radar-style sensing (the same kind of technology used in modern presence detection) to see movement in the room and tell an ordinary movement apart from a fall.
It does this without a camera. There's no lens, no image, nothing that shows how the home or the person looks. It senses motion and posture, not pictures. For most families, that's the difference between something they'd put in a parent's home and something they never would.
What it watches for
- Falls. A sudden drop followed by someone staying down is the pattern it's tuned to catch, day or night, in the bathroom, the bedroom, the lounge.
- The daily rhythm. Over time it learns the normal shape of a day, up in the morning, moving about, settled at night. A quiet change, like not getting up, can be flagged early.
- Long stillness in the wrong place. Not moving for a long stretch somewhere you wouldn't expect can prompt a gentle check.
The alert
When something looks wrong, the people you choose get a message on their phones straight away, with what happened and when. You decide who's on the list: you, a sibling, a neighbour, a carer. It's never on one person alone to happen to notice.
From there it's a human decision. Call, drive over, or get help. The sensor's job is simply to make sure you know, in time to act.
Setting it up
1. We have a chat
About the home, the worry, and who should be alerted. No jargon.
2. We install it
One visit. We fit the sensor, connect it, set the alerts and check it's seeing the room.
3. We look after it
We keep it running and adjust it if things change. You're not left to manage technology.
Your parent's privacy and dignity
This matters, so we're clear about it. No camera. No microphone listening in. No image of anyone, ever. The sensor reports movement and fall events, not a feed of someone's life. It's there to keep them safe and independent in their own home, not to watch them.
Funding
For eligible people, this can be funded as assistive technology under the NDIS, or through the Support at Home program (which replaced Home Care Packages). That can cover the device, the install and ongoing monitoring. We're glad to help you and your plan manager or occupational therapist work out what applies. Ask us about funding.
Want to talk it through?
Tell us about the home and what worries you. We'll explain your options, including funding, with no pressure.
Talk to us